Privacy Policy

Last updated: December 2024

Information We Collect

Personal Information

  • Email address and name when you create an account
  • Payment information for subscription processing
  • Communication preferences and support interactions

Usage Data

  • Platform usage patterns and feature interactions
  • Trading analysis requests and search queries
  • Device information and browser details
  • IP address and approximate location

How We Use Your Information

We use your information to:

  • Provide and improve our trading analysis services
  • Process payments and manage your subscription
  • Send important service updates and notifications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and prevent fraud

Data Security

We implement industry-standard security measures:

  • End-to-end encryption for sensitive data transmission
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance for data handling
  • Multi-factor authentication for account access
  • Regular backups with encrypted storage

Third-Party Services

We work with trusted third-party services:

  • Stripe: Payment processing and subscription management
  • Vercel: Hosting and analytics services
  • Supabase: Database and authentication services

These services have their own privacy policies and security measures. We only share necessary information to provide our services.

Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request data portability to another service
  • File complaints with data protection authorities

Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@kalshiterminal.com

Data Protection Officer: dpo@kalshiterminal.com

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